Clearpath Lending - Review in Loans and Mortgages category from Lodi, California

5.0
Details
I have had great experiences with clear path. They have never let me down.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#928701 Review #928701 is a subjective opinion of poster.
Location
Lodi, California
Reason of review
Good customer service

Consistent time after time. Easy process!

I have done 3 previous refinances and ClearPath was by far the quickest and most professional. My refi has always bogged down getting subordination approval that has taken months to get done in the past. When I got the call from ClearPath that it was approved within a month I thought they were joking. They are my first choice for any further mortgage transactions. David R.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#828372 Review #828372 is a subjective opinion of poster.
Service
Clearpath Lending Mortgage Refinance
Reason of review
Good quality
ClearPath Lending's reply to:

ClearPath Lending

We are extremely pleased that you were happy with the process. We look forward to helping you with your future financing needs.
author's review
ID
#810682 Review #810682 is a subjective opinion of poster.
Reason of review
Good customer service
5.0
Details

My wife and I were very pleased with the outcome of our loan with ClearPath Lending. They kept us involved throughout the entire process of our loan and were truthful from the start.

We've had bad experiences before so it was good to have a better all around experience this time around.

If we do a refinance again we would definitely use them and we will also be recommending them to friends and family. We were given a rate of 3.25% and they closed our loan within 2 weeks.

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ClearPath Lending's reply to:

Charged me to much for appraisal

We refunded the client the difference between the disclosed Appraisal fee and the actual fee. The borrower had to have a re-inspection of the home because there were repairs that were needed, which caused the client to pay additional appraisal costs.
author's review
ID
#803445 Review #803445 is a subjective opinion of poster.
Pros
  • Interest rate
Cons
  • Cost of my appraisal
Reason of review
Pricing issue
Loss
$150
Preferred solution
Full refund
2.6
Details

They said that my appraisal fee for my cash out loan would be only $350 but they ended up charging me $550. They also never told me that I had to have carbon monoxide detectors in my house so I had to go buy them and have the appraise come back out to the property for a second time.

They also asked for bank statements and other items and it wasn't done all at once. I got s good rate but I wasn't happy with the service.

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ClearPath Lending's reply to:

ClearPath Lending

Thank you so much for your positve feedback. We hope you come back to ClearPath Lending if you have future financing needs.
author's review
ID
#803415 Review #803415 is a subjective opinion of poster.
Service
Clearpath Lending Refinance
Reason of review
Good customer service
5.0
Details

My loan officer asked me to write them a review and I didn't have to think twice about it. Recently we closed a loan with ClearPath lending and they were able to do it from start to finish in less than 2 weeks.

My wife and I have refinanced in the past several times and neve experienced the speed as we did with ClearPath. They were able to lower our rate to 3.25% and defer 2 payments.

My wife and I have already referred them to our neighbor. It's good to know that there is a va lender you can trust.

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ClearPath Lending's reply to:

Closed my first home with ClearPath Lending!!!

Thank you for the wonderful feedback. It was a pleasure assisting you with your financing objective.
author's review
ID
#802938 Review #802938 is a subjective opinion of poster.
Reason of review
Good customer service
5.0
Details

I just bought my first house and Clearpath did my loan. They were very fast with the whole process.

My loan officer was so upfront and honest with me, and he broke down every little detail line by line. I felt extremely comfortable with the whole process. I would definitely recommend clearpath to my friends and family members.

The only thing that was a little bit frustrating was all the paperwork that i had to provide. Other than that i was quite satisfied with the process.

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1 comment
Anonymous
 #1122148

All these good comments seem to be fake! Clear Path Lending is trying to hide the fact there President and one of the owners has been convicted on bank fraud!

Fast loan process and honest from beginning to end.

My loan officer was very helpful, proficient, and guided me every step of the way in getting a VA Streamline loan - approved and funded in three weeks, which is an awesome turnaround time. The better prepared you are in getting the required documents to the company, in a timely manner, the better chance you will have a smooth process from start to finish too. Like I stated, "The turnaround on my loan was incredible!" However; in the beginning, the one and only thing that prompted me in going with ClearPath was the Loyalty Program my loan officer stated the company offered to veterans. I am too new in the process to make this determination... but time will definitely tell. Yes, in the future, I would use this company again and do not have a problem recommending them to others that are looking into refinancing their VA Loan.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#828371 Review #828371 is a subjective opinion of poster.
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service

World class service and east to work with.

When I decided to REFI my home I informed all lenders from the "get go" I was working with more than one lender to receive the best deal. Even at the beginning some lenders did not like my approach to the point customer service went sour. Not with ClearPath, they received my business because not only did I receive World First Class Service but they gave me a deal no one else could match. They were professional and courteous during the whole process. My sales Rep, was cool under fire...for example there was a situation that was unexpected that could have been a game changer...the Sales Rep handled this situation cool, steady, professional and with confidence. I recommend ClearPath, and I can't thank them enough for everything they went through and did for me.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#828367 Review #828367 is a subjective opinion of poster.
Service
Clearpath Lending Sales Representative
Reason of review
Good customer service
ClearPath Lending's reply to:

Horrible Service!

This matter was resolved to the borrowers satisfaction. There was a misunderstanding of certain fee ares inr egsrds to the closing statement, however the issues was addressed and the borrower is happy.
author's review
ID
#752251 Review #752251 is a subjective opinion of poster.
Service
Clearpath Lending Refinance
Cons
  • On hold times
  • Refusal to escalate issues
  • Not worth the aggravation
Reason of review
Bad quality
Loss
$208000
Preferred solution
Full refund
1.0
Details

If you hear this company name, RUN! Run far away!!!

We didn't and what a mess it was. We closed 11/20/2015. We applied for the IRRL refi with the VA program through Clear Path Lending. They are another work of art.

Been trying to get answers since. Still don't know what address to send a check to. Refused payment statements and payment coupons.

Customer Service in Indiana hang up on you, put you on hold for hours, and lie to you when you got documents from your closing in front of you saying different. Can't take it anymore!

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