ClearPath Lending's reply to:

ClearPath Lending - Intimidating staff

We do not condone this type of behavior. Please email us your name and contact information to information@clearpathlending.com so we can contact you directly to discuss.
ID
#1785309 Review #1785309 is a subjective opinion of poster.
Service
Clearpath Lending Loan Officer
Preferred solution
Just give me clear and detailed explanation of the refinancing options you offer as well as the terms

I'd appreciate a little bit more patience and sympathy for people who might have not good background information about mortgage loans. Everything was new to me and I tried to call to ask about the lower rate advertised.

The staff was extremely unfriendly; I can say for sure that I'm not acting condescending and was even a bit nervous about my understanding of the process. This staff would use terms like "is it not good enough for you?", "people who called would ask about whether they're qualified or not". Clearly these terms are used by people who doesn't need customers. I am very open to criticism, but feel repelled by his attitude.

Didn't even get to ask about the loan types. Hope the staff get better training next time.

ClearPath Lending - Awesome

5.0
Details
I refinanced my VA Loan thru ClearPath Lending and it was a very smooth and easy process. My Loan Officer Lily ** was quite pleasant and kept me informed every step of the way. She answered all my questions, put my fears to rest, and was very quick to respond and answer my calls. I recommend this company and especially Ms. Lily **!
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1782572 Review #1782572 is a subjective opinion of poster.
Location
Victorville, California
Service
Clearpath Lending Loan Officer

ClearPath Lending - Five Stars!

5.0
Details
Five star experience! ClearPath was so helpful with the information given, my loan officer kept me updated along the way, and everything was completed within a few weeks. Quick and painless. A truly great company that I would recommend to anyone.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1624813 Review #1624813 is a subjective opinion of poster.
Location
Temecula, California
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service

ClearPath Lending - Thank you

5.0
Details
I was looking to lower my interest rate so I called ClearPath Lending. The loan officer I worked with helped me get the best option for my refi. He was easy to work with, communicated well with me, was friendly, and answered all my questions in a timely manner. Whenever I would call and leave a voicemail, he would always get back to me by the end of the day. I did a VA loan and the application process was very straight forward. I’ve even recommended ClearPath to a few of my friends.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1569990 Review #1569990 is a subjective opinion of poster.
Location
Trotwood, Ohio
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service

Great service from ClearPath Lending

5.0
Details
I had a very smooth experience with ClearPath Lending. The application process took a few weeks and was quite simple. My loan officer was also very helpful and informative, answering any questions I had along the way. I am overall very happy that I chose ClearPath for my refinance.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1569989 Review #1569989 is a subjective opinion of poster.
Location
Riverview, Florida
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service

ClearPath Lending - Best Mortgage Company

5.0
Details
We weren’t thrilled with the original loan we had on our house with our previous company. We wanted a lower house payment and a lower interest rate, so we decided we would wait a year and then try getting a refinance. When we got the letter from ClearPath, we decided to go ahead and do it. The young man that we worked with was friendly, professional, and answered all our questions upfront, explaining everything in terms we could understand. The young lady that came by to do the paperwork was very professional too. She explained everything to us and walked us through the signing. We could tell that our loan officer and his associates work very well together. We would recommend anyone looking for a refinance to go with ClearPath Lending.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1584262 Review #1584262 is a subjective opinion of poster.
Location
Memphis, Tennessee
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service

ClearPath Lending - William of Post Falls, ID

5.0
Details
I am 73 years of age and have financed and refinanced numerous properties in my adult life. Never have I been more impressed with the professional staff at ClearPath Lending. My loan officer and her team were totally professional and she bent over backward to make the process go smoothly. She was professional and supportive throughout the procedure. I had no questions and was totally informed about costs, savings, procedures and the final outcome. There were no surprises. I would recommend ClearPath Lending to anyone searching for VA financing. My loan officer is a definite asset to her organization and is worth her weight in pure gold. Thank you ClearPath Lending for your excellent support and assistance in helping me obtain my loan with virtually no obstacles.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1489912 Review #1489912 is a subjective opinion of poster.
Location
Post Falls, Idaho
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service

ClearPath Lending - Edith of Clarksville, TN

5.0
Details
We were over our head with our debts and we wanted to see if we could get some help. I’ve never heard about ClearPath but I just tried it out and it worked. The application process was very simple and it was very quick. We did a regular mortgage program and our loan officer was a very big help. He tried every way to help us and he really succeeded. He really kept in touch with us every step. He called and told us what was going on and what we were supposed to do. Even if nothing was going on, he let us know. We had a great experience and we’re very happy with the outcome. Somebody asked about ClearPath and I talked to her about it.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1459156 Review #1459156 is a subjective opinion of poster.
Location
Clarksville, Arkansas
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service

ClearPath Lending - Gary of Albuquerque, NM

5.0
Details
I've been with ClearPath for a long time. I hadn’t done anything about the equity of the house and I was just wasting it, so I thought I might as well pay off some stuff while I can with the house. The reps were real nice people, easy to get along with, easy to talk to and really upfront with everything. I got into the loyalty program and every step of the way, someone was always there to show me how to do everything. The loan officer was really good and I enjoyed talking to him. It was a really good experience.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1459154 Review #1459154 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service

ClearPath Lending Reviews

  1. 3 reviews
  2. 0 reviews
  3. 1 review
  4. 0 reviews
  5. 65 reviews
ClearPath Lending reviews

ClearPath Lending Products and Services Reviews

Product or Service Reviews
Mortgage Refinance  5.0 5
Refinance  4.3 9
Customer Care  5.0 16
Loan  5.0 1
Home Improvement Loan  5.0 1
ClearPath Lending's reply to:

ClearPath Lending - ClearPath really cares about their customers!

Thank you for leaving us such a wonderful review about your experience! We’re thrilled that you were satisfied with the process and we look forward to working with you again in the future.
ID
#1455625 Review #1455625 is a subjective opinion of poster.
Service
Clearpath Lending Loan Officer
Pros
  • Exceptional service
Reason of review
Good customer service
5.0
Details

Our experience with ClearPath has been exceptional!

Our loan officer and the rest of the people we worked with

were amazing. He always walked us through each step of

the process and kept us updated without ever needing to

ask. Especially if you are a veteran, this company is

fantastic to work with!

Thank you for your help!

ClearPath Lending - James of Tucson, AZ

5.0
Details
ClearPath Lending gave me very good rates and my experience with them went really smoothly. They told me exactly what they wanted, I gave it to them and things went well. Their application process was easy and took a few weeks. Plus, the loan officer was very competent and helpful. I'd tell friends to check out ClearPath Lending.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1466986 Review #1466986 is a subjective opinion of poster.
Location
Tucson, Arizona
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service

ClearPath Lending - Gladys of MD

5.0
Details
When I applied for a VA loan program, the process was very straightforward, and the loan officer made it very easy. He assisted me and he was very professional and helpful. It was an exceptional customer service and I could email them at any time. I needed a quick resolution and turnaround change of the mortgage company, and they could do that. With ClearPath, it was much easier to get the results that I needed. They informed me of the loyalty program, and said that if the rates would go down, they would call me and let me know that I could transfer over.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1466983 Review #1466983 is a subjective opinion of poster.
Location
Maryland City, Maryland
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service

ClearPath Lending - Jennifer of Yuma, AZ

5.0
Details
I liked the transparency of ClearPath Lending and their willingness to help and answer any of my questions at all times of the day. When I got the mailer, I called the phone number that was listed on it. I spoke with the loan officer and she took care of everything. She did everything for me over the phone, so it didn’t take much time to fill out the application. Then I read the documents and signed them, and confirmed that everything was correct. I had a terrible first experience with getting my home loan, but my experience with ClearPath was, far and beyond, much better than I could have ever expected.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1466980 Review #1466980 is a subjective opinion of poster.
Location
Yuma, Arizona
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service

ClearPath Lending - Fast loan process and honest from beginning to end.

My loan officer was very helpful, proficient, and guided me every step of the way in getting a VA Streamline loan - approved and funded in three weeks, which is an awesome turnaround time. The better prepared you are in getting the required documents to the company, in a timely manner, the better chance you will have a smooth process from start to finish too. Like I stated, "The turnaround on my loan was incredible!" However; in the beginning, the one and only thing that prompted me in going with ClearPath was the Loyalty Program my loan officer stated the company offered to veterans. I am too new in the process to make this determination... but time will definitely tell. Yes, in the future, I would use this company again and do not have a problem recommending them to others that are looking into refinancing their VA Loan.
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Testimonial

ClearPath Lending is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#828371 Review #828371 is a subjective opinion of poster.
Service
Clearpath Lending Loan Officer
Reason of review
Good customer service