Reply by ClearPath Lending

This matter was resolved to the borrowers satisfaction. There was a misunderstanding of certain fee ares inr egsrds to the closing statement, however the issues was addressed and the borrower is happy.
Spring Hill, Tennessee
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality

If you hear this company name, RUN! Run far away!!!

We didn't and what a mess it was. We closed 11/20/2015. We applied for the IRRL refi with the VA program through Clear Path Lending. They are another work of art.

Been trying to get answers since. Still don't know what address to send a check to. Refused payment statements and payment coupons.

Customer Service in Indiana hang up on you, put you on hold for hours, and lie to you when you got documents from your closing in front of you saying different. Can't take it anymore!

Product or Service Mentioned: Clearpath Lending Refinance.

Reason of review: Bad quality.

Monetary Loss: $208000.

Preferred solution: Full refund.

ClearPath Lending Cons: Unprofessional business practices and complete lack of action, Not worth the aggravation, Customer service hang ups, Refusal to escalate issues, On hold times.

  • Indiana Customer Service Dept
  • No Verification
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