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Can someone plesas call me cant get intouch no one every time i call abot my loan

1 answer
YasyaLiberty
#1745900
We apologize for the inconvenience, our loan officers have reached out and been in touch. If you have any more questions, please feel free to contact us at 855-866-5363. Thank you.
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What does the Loyalty Loan Program mean for me?

1 answer
Darina S
#1635750
The Loyalty Loan Program means that you will never have to call another advertisement you receive in the mail or wonder if you qualify for a lower rate in the future. We do the work for you! We will monitor your interest rate during the servicing of your loan and should market conditions improve, we will gladly extend to you a lower rate with a lower payment.
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This sounds too good to be true. Why does ClearPath Lending Inc. offer the Loyalty Loan Program?

1 answer
Darina S
#1635752
It's quite simple. If rates go down after we close your loan, we understand that you may look to refinance elsewhere and possibly lower your rate. For that reason, we make sure to contact you before you contact someone else. The main objective of the Loyalty Program is to keep our relationship with you and help you with all your future mortgage-related needs. The last thing we want is to lose your valuable business to a competitor. That is why we put together one of the most comprehensive and desired mortgage loan programs in the industry. We call it the Loyalty Loan Program.
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ClearPath Lending Inc. transferred the servicing of my loan to another lender, does this mean that I am no longer eligible for t

1 answer
Darina S
#1635753
ClearPath Lending Inc. currently does not service loans. Regardless of who we transfer the servicing of your loan to, your eligibility for the Loyalty Program will stay intact with ClearPath Lending Inc.
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My current servicer offered me a lower rate with no costs, is this the same offer as the Loyalty Program?

1 answer
Darina S
#1635754
It is important to note that any offer you receive from your current servicer is from their retail department, which we have no affiliation with. The offer you receive from them is not part of our Loyalty Program and in some cases, the terms of their offer may be less favorable than our Loyalty Program offer.
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Are there any costs with the Loyalty Program?

1 answer
Darina S
#1635755
No, there are no costs associated with the Loyalty Program. However, in some cases, you may be eligible for multiple refinance options. A no-fee, no-finance charge option will always be available. Other options with even lower interest rates may also be available, but discount points or other costs may apply.
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How long do I have to wait before my eligibility for the Loyalty Program begins?

1 answer
Darina S
#1635756
Typically, you must make at least 3 payments on time with the servicer of your loan. However, there are times where the borrower must make 6 payments depending on the loan program they are currently enrolled in.
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Can I possibly lose my eligibility for the Loyalty Program?

1 answer
Darina S
#1635757
There are a few instances where ClearPath Lending Inc. reserves the right to withdraw your eligibility for a refinance through the Loyalty Program. If you miss any monthly payment obligations with any of your creditors or fall behind more than 30 days on your existing mortgage, you may lose eligibility for a refinance through the Loyalty Program.
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If I am offered a rate reduction under the Loyalty Loan program will I have to start the entire process of refinancing again?

1 answer
Darina S
#1635758
Yes and no. Yes, you will still have to sign initial disclosures which will acknowledge the change in terms of your loan and yes you will have to sign your final loan docs in the presence of a notary. However, you generally do not have to start a new application or provide any type of documentation to us. Because we have everything on file from your previous refinance, the loyalty loan process is more seamless and takes less time to complete.
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Who will be my point of contact during the process of my Loyalty Program?

1 answer
Darina S
#1635759
The loan officer and loan processor who helped with your first refinance will both be assigned to your loyalty refinance, unless you request someone different.
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Is my eligibility under the Loyalty program a one-time usage?

1 answer
Darina S
#1635760
No, when you closed your first loan with ClearPath Lending Inc., you were automatically enrolled in the Loyalty Program. However, each time you refinance your mortgage through the Loyalty Program, you will have to complete a minimum of 3-6 payments on the new mortgage depending on the loan type for your eligibility to begin once again.
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Can I call the Loyalty Department at ClearPath Lending Inc. to see if I qualify for a rate reduction?

1 answer
Darina S
#1635761
You can absolutely call us to see if you are eligible for rate reduction under the Loyalty Program. Please reference your eligibility number which can be found on your loyalty certificate provided in your kit when calling us at 1-800-LOYALTY (569-2589). You can also email Loyalty@clearpathlending.com for any inquiries. Once again, please be sure to reference your eligibility number if you choose email over phone contact.
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i wish to add my spouse to the loan accuont so that she can make inquiries on loan and get any information needed?

by Banner

0 answers
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