ClearPath Lending Questions and Answers

The Loyalty Loan Program means that you will never have to call another advertisement you receive in the mail or wonder if you qualify for a lower rate in the future. We do the work for you! We will monitor your interest rate during the servicing of your loan and should market conditions improve, we will gladly extend to you a lower rate with a lower payment.

It's quite simple. If rates go down after we close your loan, we understand that you may look to refinance elsewhere and possibly lower your rate. For that reason, we make sure to contact you before you contact someone else. The main objective of the Loyalty Program is to keep our relationship with you and help you with all your future mortgage-related needs. The last thing we want is to lose your valuable business to a competitor. That is why we put together one of the most comprehensive and desired mortgage loan programs in the industry. We call it the Loyalty Loan Program.

ClearPath Lending Inc. currently does not service loans. Regardless of who we transfer the servicing of your loan to, your eligibility for the Loyalty Program will stay intact with ClearPath Lending Inc.

It is important to note that any offer you receive from your current servicer is from their retail department, which we have no affiliation with. The offer you receive from them is not part of our Loyalty Program and in some cases, the terms of their offer may be less favorable than our Loyalty Program offer.

No, there are no costs associated with the Loyalty Program. However, in some cases, you may be eligible for multiple refinance options. A no-fee, no-finance charge option will always be available. Other options with even lower interest rates may also be available, but discount points or other costs may apply.

Typically, you must make at least 3 payments on time with the servicer of your loan. However, there are times where the borrower must make 6 payments depending on the loan program they are currently enrolled in.

There are a few instances where ClearPath Lending Inc. reserves the right to withdraw your eligibility for a refinance through the Loyalty Program. If you miss any monthly payment obligations with any of your creditors or fall behind more than 30 days on your existing mortgage, you may lose eligibility for a refinance through the Loyalty Program.

Yes and no. Yes, you will still have to sign initial disclosures which will acknowledge the change in terms of your loan and yes you will have to sign your final loan docs in the presence of a notary. However, you generally do not have to start a new application or provide any type of documentation to us. Because we have everything on file from your previous refinance, the loyalty loan process is more seamless and takes less time to complete.

The loan officer and loan processor who helped with your first refinance will both be assigned to your loyalty refinance, unless you request someone different.